SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How long does shipping take?
Shipping time varies by location. These are our estimates:
|LOCATION||*ESTIMATED SHIPPING TIME|
|United States||7-15 Business days|
|Canada, Europe||10-25 Business days|
|Australia, New Zealand||10-25 Business days|
|Central & South America||15-30 Business days|
|African Continent||15-30 Business days|
*This doesn’t include our 2-5 day processing time.
What are your shipping methods?
Packages from our centralized fulfillment center in Asia will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
if you reside in the USA and ordered a product that is not in stock in our warehouse in the USA, we use our warehouse in Asia and send from there through epacket or EMS with the same delivery time of 7 to 15 days.
I ordered more than 1 item, and i have only received one item, why is that?
We do our best to reduce cost on your end so that you don’t have to pay high taxes/premiums to get your items ! If you place an order with us for multiple items it is more than likely going to be shipped in more than one package. Please allow some time for all of your items to arrive. Sometimes we also post a lower price than you paid for your item in the package description to avoid being taxed at customs.
Do you ship worldwide?
Yes. We provide free shipping on orders over $25 to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.